Wen | Zhang Shuanghu Huang Xin
On May 26, the 2022 Soft Science Chinese College Students Satisfaction Survey Report was officially released.
It is reported that the survey covered a total of 2596 domestic colleges and universities. The survey results show that the first three school services that college students care about most are: dormitory conditions, canteens, and humanized student management; the top 3 most satisfactory school services are: the library provides sufficient book resources, the school environment is beautiful, and the teachers’ evaluation results are objective and fair.
It is worth mentioning that in the various rankings, as a newly promoted “double first-class” university, Southern University of Science and Technology has performed particularly prominently – in the evaluation of three classification projects of accommodation conditions, library resources and campus environment, it has come out on top.
How much college students care about school services
Eating, living, campus environment… Which college is most recognized by college students?
The survey selected the 10 projects that undergraduates care about the most, and ranked undergraduate-level universities with more than 100 valid questionnaires.
(1) Dormitory conditions
First of all, students are most concerned about whether they live well or not. Southern University of Science and Technology, China University of Mining and Technology, and Tsinghua University won the top three accommodation conditions. According to the survey, most of the school dormitories with high satisfaction have air conditioning, electric fans, network interfaces, balconies, independent bathrooms, and 24-hour non-stop electricity in dormitories.
So, why did southern university of science and technology come out on top? According to the information on the official website, the second phase of the school’s dormitory was opened in 2019, each dormitory is inhabited by 4 people, and it is equipped with a guest activity area for students to discuss in groups and complete learning projects collaboratively after resting. The interior of the dormitory is designed for bed and bed and table, with separate wardrobes, shoe cabinets and lockers, in addition to air conditioning, it is also equipped with two front and rear fans. On the basis of the campus WiFi network that has been covered by the whole school, the school has also installed independent WiFi for each dormitory, and installed a lifting shower head in the shower room.
Satisfaction with the conditions of the dormitory
(2) Campus cafeteria
Eat well. It is the second college service that undergraduate students care about.
In terms of campus restaurants, universities in Beijing and Shanghai have achieved high satisfaction. Among the top 20, Beijing and Shanghai universities occupy half of the country. Both Tsinghua University and Peking University have more than 70 percent of students who are satisfied with their food choices and prices, ranking in the top two for job satisfaction. Students from Fudan University, Shanghai Jiao Tong University, Tongji University and East China Normal University were all satisfied with the school’s canteen and entered the top ten.
Satisfaction with dining conditions
(3) Library materials
After considering eating and living, it is time to pay attention to the problem of learning. In terms of university library resources, 92.7% of students at Southern University of Science and Technology are satisfied with the school library, ranking first. More than 85% of students at Shanghai Jiao Tong University are satisfied with the school’s library, ranking second. Fudan University’s library satisfaction ranked third, with 80.8% of students satisfied.
In fact, in terms of books alone, Fudan University, which ranks third, is the strongest. Its library is one of the two national centers of the National Key Protection Unit for Ancient Books and the Humanities and Social Sciences Documentation Center of Chinese Universities. The collection of paper literature resources is about 5.755 million volumes, and the featured collection includes ancient books, documents from the Republic of China period, and books in foreign languages.
However, Southern University of Science and Technology and Shanghai Jiao Tong University do have higher student satisfaction, which may be related to the relatively complete and convenient facilities of the libraries of the two universities.
In the list, students of central universities (referring to undergraduate-level universities affiliated with central ministries and commissions such as the Ministry of Education, the Ministry of Industry and Information Technology) generally have a high satisfaction with the school’s library. Among the top 20 universities, the central universities occupy 18 seats.
Satisfaction with library resources
(4) Campus environment
Who is the most beautiful university? In the version that has been circulated more on the Internet, xiamen university and Wuhan university are competing for hegemony. According to the survey, Southern University of Science and Technology unexpectedly achieved the highest satisfaction in terms of campus environment. Then there are Xiamen University, Wuhan University, Shanghai Jiao Tong University and Tsinghua University. More than 80% of the top five universities have students who are satisfied or very satisfied with the overall environment on campus.
As for why SUSTech dominates the campus environment, the survey itself does not give an explanation. It is worth mentioning that this survey is the school’s students to score the relevant projects of their school, which can only show that the students of Southern University of Science and Technology have a higher satisfaction with the campus environment of the university. Similarly, they showed the highest level of satisfaction with the university’s accommodation conditions and library resources, resulting in SSTech ranking first in three programs.
Satisfaction with the campus environment
In terms of “humanizing student management”, colleges and universities that are known for their liberal arts have relatively high student satisfaction. Peking University, Fudan University, East China Normal University, Tsinghua University and Xiamen University ranked in the top five.
In terms of campus safety, Shanghai Jiao Tong University received the most satisfactory evaluations from students, with 86.1% of students satisfied with the work of campus safety and security personnel. Southern University of Science and Technology, Huazhong University of Science and Technology, Peking University and Shenzhen University entered the top five.
In terms of “fair and reasonable selection of scholarships and grants”, schools are relatively close. Tsinghua University ranked first, with 75.7% of students who were satisfied or very satisfied with the work of the school. Anhui University and Shanghai Jiao Tong University ranked second and third respectively.
In terms of “objective and fair teacher evaluation results”, Shanghai Jiao Tong University and Southern University of Science and Technology ranked in the top two in terms of student satisfaction in this work, and Harbin Institute of Technology, Anhui University and East China Normal University entered the top five.
In terms of “student opinions”, 68.8% of peking university students were satisfied or very satisfied with the evaluation, ranking first. They are: Tsinghua University, Fudan University, Shenzhen University, and Southern University of Science and Technology.
In terms of medical services, university students in Beijing and Shanghai have a high satisfaction rate for medical conditions and services. Among them, Tsinghua University, Peking University, Fudan University, Huazhong University of Science and Technology and Shenzhen University ranked in the top five.
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